Management Communication

Course ID

Welcome to the Management Communication and Negotiation Course! The primary goals of the course are,
1. To help you understand and strengthen how you are perceived as a business professional through your verbal and written communications.
2. To help you articulate and communicate your messages effectively.
During the course we will cover the following topics:

  • Oral communications, including story telling, elevator pitches, making presentations and conducting meetings with managers and subordinates
  • Written communications, including
  • Business letters
  • Business reports
  • Memos
  • E-mail messaging
  • Politically correct communications
  • Persuading others, active listening and reading body language
  • Assertiveness
Course Downloads:

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